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AI Umrah assistant to cut costs, enhance experience for Pakistan’s 2 million annual pilgrims

Special AI Umrah assistant to cut costs, enhance experience for Pakistan’s 2 million annual pilgrims
Mohammad Salman Arain, CEO of Umrah Companions, briefs Arab News on his newly launched AI-powered Umrah advisor, “Ibraheem,” during an interview in Islamabad on July 14, 2025. The tool aims to simplify pilgrimage planning and reduce costs for millions of Muslims. (AN Photo)
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Updated 15 July 2025

AI Umrah assistant to cut costs, enhance experience for Pakistan’s 2 million annual pilgrims

AI Umrah assistant to cut costs, enhance experience for Pakistan’s 2 million annual pilgrims
  • Launched by Umrah Companions last week, “Ibraheem” offers personalized guidance in multiple languages, including Urdu
  • Pilgrims from Pakistan face confusing logistics, language barriers and high costs due to inefficient travel agency practices

ISLAMABAD: A Saudi-backed consortium has launched what it says is the world’s first artificial intelligence-powered Umrah advisor, “Ibraheem,” aimed at simplifying pilgrimage planning and reducing costs for millions of Muslims, including more than two million Pakistanis who travel to the Kingdom each year.

Ibraheem has been developed by Pakistani company Umrah Companions and is powered by Funadiq, a Saudi-based Destination Management Company specializing in Hajj and Umrah services.

The tool was launched last week and is designed to offer pilgrims personalized guidance in multiple languages, including Urdu and Roman Urdu, with the goal of cutting Umrah-related expenses by as much as 20 percent.

Pakistan is among the world’s largest pilgrimage markets, with over $5 billion spent annually by citizens traveling for Umrah and Hajj.

“Today, 93% of global Muslims cannot afford Hajj and Umrah. It is too expensive,” said Mohammad Salman Arain, CEO of Umrah Companions, in an interview with Arab News. “It is becoming expensive because we are not removing the inefficiencies in the processes — and that is what our mission is.”




Mohammad Salman Arain, CEO of Umrah Companions, speaks to Arab News during an interview in Islamabad on July 14, 2025, about his newly launched AI-powered Umrah advisor, “Ibraheem.” The tool is designed to simplify pilgrimage planning and reduce costs for millions of Muslims. (AN Photo)

Pakistanis often face language barriers, lack of personalized travel information, and high costs when arranging Umrah trips through human agents, many of whom offer fixed packages with little customization. Arain said the AI assistant overcomes these issues by adapting to each user’s needs, whether they are traveling with elderly parents, young children, or have budget constraints.

The platform currently supports ten languages, including Urdu, Roman Urdu, Arabic and English, and provides real-time recommendations on flights, hotels, food, weather, medical facilities and even services such as wheelchair availability near the Haram in Makkah.




"Ibraheem," the newly launched AI-powered Umrah advisor, responds to a command from Arab News during an interactive session in Islamabad. (AN Photo)

“You can start with a very simple question: ‘I want to travel in August. Give me an estimated budget for four people,’” Arain said. “Ibraheem will then suggest premium or budget options, tell you whether hotels are suitable for elderly companions, and help build your itinerary.”

The tool’s language offerings and its flexibility for use on smartphones and low-bandwidth environments make it particularly suitable for Pakistani blue- and white-collar workers living in the Gulf, a group that often lacks access to transparent and user-friendly tech tools for pilgrimage planning.




Mohammad Salman Arain, CEO of Umrah Companions, briefs Arab News on his newly launched AI-powered Umrah advisor, “Ibraheem,” during an interview in Islamabad on July 14, 2025. The tool aims to simplify pilgrimage planning and reduce costs for millions of Muslims. (AN Photo)

“We are building to make everybody's life easier. It is not for us only,” Arain added. “This is available for everyone and every single Muslim in the world.”

Umrah Companions is also working on outreach to Pakistani freelancers and overseas workers through diplomatic missions, Pakistani banks, and diaspora associations, especially in Ƶ and the UAE, where a majority of Pakistani pilgrims are based.

While the service is focused on Umrah for now, Arain said it was already learning and being trained for Hajj season.

Once a pilgrim arrives in the Kingdom, the AI agent continues to provide support, from locating wheelchairs at Haram gates to suggesting restaurants and responding to emergencies, the chief executive explained.

The tool has already contributed to a 25% increase in website traffic, according to Arain, and is currently being built as an open platform available for use by all Muslims, regardless of which company they book their pilgrimage through.




The handout photograph released on July 14, 2025, shows Salman Arain (left), CEO of Funadiq.com, Sattam Hamdan M. Algethami (center), CEO of Maather Hospitality Group, and Anas Ammar, CEO of Emaar Al Diyafa Group, posing for a group photo. (Photo Courtesy: Salman Arain)

The launch of the AI platform also aligns with Ƶ’s Vision 2030 goal to improve the pilgrimage experience through digital transformation and accessibility.

Arain said the initiative complements the Kingdom’s efforts to modernize religious tourism and ensure cost-effective pilgrimage options for lower-income Muslims.

“We believe this is going to revolutionize [pilgrimage],” Arain said, “and it is very much in line with what the Saudi Vision 2030 is doing to enhance the pilgrimage experience.”


Pakistan to start deporting Afghan Proof of Registration card holders from Sept. 1

Pakistan to start deporting Afghan Proof of Registration card holders from Sept. 1
Updated 7 sec ago

Pakistan to start deporting Afghan Proof of Registration card holders from Sept. 1

Pakistan to start deporting Afghan Proof of Registration card holders from Sept. 1
  • Millions of Afghans have poured into Pakistan over the past several decades, fleeing successive wars and instability
  • Islamabad this year said it wanted 3 million Afghans to leave the country, including 1.4 million people with PoR cards

ISLAMABAD: Pakistan will start deporting around 1.4 million Afghan Proof of Registration (PoR) card holders from September 1, the Pakistani interior ministry said on Monday, as Islamabad gave a fresh call for Afghan nationals to leave the country.

Millions of Afghans have poured into Pakistan over the past several decades, fleeing successive wars, as well as hundreds of thousands who arrived after the return of the Taliban government in 2021.

A deportation drive first launched in 2023 was renewed in April when Pakistan’s government rescinded hundreds of thousands of residence permits for Afghans, threatening to arrest anyone who did not leave.

Islamabad this year said it wanted 3 million Afghans to leave the country, including 1.4 million people with PoR cards and some 800,000 with Afghan Citizen Cards (ACC).

“Afghan nationals holding Proof of Registration (PoR) cards shall be repatriated to Afghanistan as part of the ongoing implementation of the Illegal Foreigners Repatriation Plan (IFRP),” the interior ministry said in a notification issued on Monday.

“It has been decided that the voluntary return of PoR card holders shall commence forthwith, while the formal repatriation and deportation process will take effect from 1st September 2025.”

More than a million Afghans have left Pakistan since the expulsion drive first began in 2023, according to data from the UN refugee agency (UNHCR). Pakistan previously said those with PoR cards could stay until June 30, while the government has deported thousands of ACC holders.

“The repatriation of illegal foreign nationals, including Afghan Citizen Card (ACC) holders, will continue as per the earlier decision under the IFRP,” the interior ministry added.

In 2023, Islamabad said many of these Afghan refugees were found involved in militancy and crimes. Analysts say the expulsions are designed to pressure neighboring Afghanistan’s Taliban authorities to control militancy in the border regions.

Pakistan’s security forces are under enormous pressure along the border with Afghanistan, battling a growing insurgency by ethnic nationalists in Balochistan in the southwest and the Pakistani Taliban and its affiliates in the northwest.

Last year, Pakistan recorded the highest number of deaths from attacks in a decade and the government frequently accused Afghan nationals of taking part in assaults.

Qaiser Khan Afridi, a spokesperson for the UN refugee agency, this week urged Islamabad to adopt a “humane approach to ensure voluntary, gradual, and dignified return of Afghans” and praised Pakistan for hosting millions of Afghan refugees for more than 40 years, the AP news agency reported.

“We call on the government to halt the forcible return and ensure a gradual, voluntary and dignified repatriation process,” Afridi said.

“Such massive and hasty return could jeopardize the lives and freedom of Afghan refugees, while also risking instability not only in Afghanistan but across the region.”


Pakistan redefines microenterprises to include more firms, drafts policy for women entrepreneurs

Pakistan redefines microenterprises to include more firms, drafts policy for women entrepreneurs
Updated 05 August 2025

Pakistan redefines microenterprises to include more firms, drafts policy for women entrepreneurs

Pakistan redefines microenterprises to include more firms, drafts policy for women entrepreneurs
  • Companies with annual revenues up to Rs30 million now fall under SMEDA’s support framework
  • Government to launch special digital portal to empower women-led businesses across the country

ISLAMABAD: Pakistan has lowered the threshold for defining microenterprises to include companies with annual revenues of up to Rs30 million ($106,000) under the national Small and Medium Enterprise (SME) development framework, and has finalized a draft Women’s Entrepreneurship Policy, the Prime Minister’s Office said on Tuesday.

The measures are part of a broader push by the government to revive the economy by expanding private-sector innovation and participation following years of economic distress. Pakistan’s financial outlook began improving after securing several International Monetary Fund (IMF) loans and introducing structural reforms that stabilized macroeconomic indicators.

Prime Minister Shehbaz Sharif chaired a review meeting of the Small and Medium Enterprises Development Authority's (SMEDA) steering committee to evaluate the performance of the SME sector. Officials briefed him on reforms aimed at enhancing the authority’s institutional capacity and outreach.

“Companies with annual business up to Rs30 million have been classified as microenterprises and brought under SMEDA’s scope on the instructions of the Prime Minister,” the statement said. “The draft of the Women Entrepreneurship Policy has also been prepared and will soon be submitted to the federal cabinet for approval.”

Other initiatives discussed during the meeting included the upcoming launch of a digital portal for women entrepreneurs and outsourcing of work related to SMEDA’s credit scoring model, SME subcontracting legal framework and export enhancement strategy.

SMEDA is also conducting a survey of 20 economic sectors in collaboration with the Pakistan Bureau of Statistics, the statement said.

"Small and medium-sized enterprises hold a vital place in the country’s development and economy," the prime minister said while addressing the gathering.

"The government is working on a priority basis to promote small and medium-sized businesses," he added.


Pakistan stocks hit all-time high on 9-year low deficit, macro stability hopes

Pakistan stocks hit all-time high on 9-year low deficit, macro stability hopes
Updated 05 August 2025

Pakistan stocks hit all-time high on 9-year low deficit, macro stability hopes

Pakistan stocks hit all-time high on 9-year low deficit, macro stability hopes
  • The market recorded an overall trading volume of 548 million shares, with a turnover of Rs37 billion
  • Investor confidence fueled by local, foreign inflows and gains across many sectors, research firm says

ISLAMABAD: The Pakistan Stock Exchange (PSX) soared to another all-time high as it surpassed the 143,000-point mark on Tuesday, with analysts linking the bullish trend to the country’s 9-year low fiscal deficit and optimism about macroeconomic stability.

The benchmark KSE-100 index jumped 984.52 points, or 0.69 percent, to close at 143,037.16 points, compared to the previous day's close of 142,052.64 points.

The development came as Pakistan recorded a 5.38 percent deficit — its lowest in nine years — in fiscal year 2024-25 that ended in June, beating the government and the International Monetary Fund (IMF) estimates.

The major contributors to the rally were Fauji Fertilizer Company (FFC), United Bank Limited (UBL), MCB Bank Limited (MCB), Hub Power Company (HUBC), and Engro Fertilizers Limited (EFERT), collectively adding 679 points.

"Sentiment further strengthened as Pakistan reported a 9-year low fiscal deficit of 5.38 percent in FY25, with 36 percent YoY (year-on-year) revenue growth outpacing an 18 percent rise in expenditures," the Karachi-based Topline Securities firm said in its market review.

"Investor confidence was fueled by local and foreign inflows and gains across many sectors of the market," it said. "The market’s upward trajectory reflects optimism over fiscal discipline, macroeconomic stability and a stronger earnings outlook, setting the stage for sustained momentum in the sessions ahead."

Overall, the PSX recorded a trading volume of 548 million shares, with a turnover of Rs37 billion.

Ahsan Mehanti, the CEO of Arif Habib Commodities, attributed the rally to the government's fiscal policies.

"Government approval to resume subsidies for fully funded remittances scheme to ensure rupee stability, surging global equities, speculations over government resolve to end power sector circular debt crisis played a catalyst role in the bullish close," he told Arab News.

The development comes amid a broader macroeconomic turnaround for Pakistan, which is currently in its first year of a $7 billion IMF loan program approved in September 2024 to stabilize the economy, increase revenues and curb inflation after a prolonged balance of payments crisis.

According to Topline Securities, non-tax revenues have surged 66% year-on-year, led by a robust dividend of Rs2.62 trillion from the central bank, the State Bank of Pakistan, up from Rs0.97 trillion in FY24. Meanwhile, tax revenues grew 26%, driven primarily by gains in collections by the Federal Board of Revenue (FBR).

“In the last 5 years, FBR revenues (including Petroleum Development Levy) have increased 3.02x from Rs4.3 trillion in FY20 to Rs12.9 trillion in FY25,” the report noted, adding that over the same period, GDP rose from Rs41 trillion to Rs114.6 trillion.

The FBR’s tax-to-GDP ratio rose to 11.3% in FY25, a seven-year high compared to 9.7% last year.

“This is higher than the average of 9.9% recorded between FY20 to FY24,” the brokerage said, noting that higher Petroleum Development Levy collections may have substituted for sales tax to avoid revenue-sharing obligations with provinces.

Pakistan also recorded a primary surplus of 2.4% of GDP in FY25 – the highest in more than two decades – as revenue growth outpaced expenditures. This exceeded both the government's revised projection of 2.2% and the IMF’s forecast of 2.1%.

“Higher primary surplus is achieved as revenue growth surpassed the expenditures growth,” Topline Securities said.

Interest expenses as a percentage of FBR taxes declined to 76% in FY25 from 88% in FY24, reflecting better debt management.

“The improvement in debt servicing is on the back of controlled growth — 9% in interest expenses — due to lower interest rates,” the report said.

Development spending also rose, with the Public Sector Development Program (PSDP) reaching 2.6% of GDP, its highest in five years, though still well below the 5% peak recorded in FY2017.

Looking ahead, Topline Securities said, it expected the government to continue on a path of fiscal consolidation.

“Pakistan is expected to post [a] third consecutive year of primary surplus in FY26 after two decades,” it said. “While overall fiscal deficit is expected to clock in at 4.0–4.1% of GDP in FY26, [the] lowest in two decades.”

The improved fiscal performance is likely to strengthen Islamabad’s case in ongoing negotiations with the IMF and other international creditors as it seeks long-term debt sustainability and economic recovery.


Pakistan watchdog disqualifies National Assembly opposition leader, other Imran Khan aides after riot convictions

Pakistan watchdog disqualifies National Assembly opposition leader, other Imran Khan aides after riot convictions
Updated 05 August 2025

Pakistan watchdog disqualifies National Assembly opposition leader, other Imran Khan aides after riot convictions

Pakistan watchdog disqualifies National Assembly opposition leader, other Imran Khan aides after riot convictions
  • Anti-terrorism court convicted Omar Ayub, Shibli Faraz, others on July 31 over involvement in violent protests in May 2023
  • Disqualification comes as Khan’s party is holding protests to secure his release from prison, demand audit of 2024 elections

ISLAMABAD: Pakistan’s election commission on Tuesday disqualified the leader of the opposition in the National Assembly, Omar Ayub Khan, and eight other lawmakers from former prime minister Imran Khan’s party, days after an anti-terrorism court convicted them for involvement in violent protests in May 2023.

The decision comes amid fresh demonstrations by Khan’s Pakistan Tehreek-e-Insaf (PTI) party to mark the second anniversary of his imprisonment and to demand an audit of February 2024 general elections.

The lawmakers were convicted on July 31 by an anti-terrorism court in Faisalabad for their alleged roles in riots that broke out in May 2023 following Khan’s brief arrest on corruption charges. The protests saw hundreds of PTI supporters storm government and military installations in scenes that triggered a wide-reaching state crackdown and mass arrests.

In a notification issued Tuesday, the Election Commission of Pakistan (ECP) said the lawmakers were disqualified under Article 63(1)(h) of the Constitution, which bars any individual from holding office if convicted of an offense involving “moral turpitude” and sentenced to at least two years in prison.

“In pursuance of orders dated 31.07.2025 passed by the Anti-Terrorism Court Faisalabad... Senator Shibli Faraz, Omar Ayub, MNA from NA-18 Haripur, Rai Haider Ali, MNA from NA-96 Faisalabad-II, Sahibzada Hamid Raza, MNA from NA-104 Faisalabad-X, Rai Hassan Nawaz Khan, MNA from NA-143 Sahiwal-III, Zartaj Gul, MNA from NA-185 DG Khan-II, Muhammad Ansar Iqbal, MPA from PP-73 Sargodha-III, Junaid Afzal, MPA from PP-98 Faisalabad-I, and Rai Muhammad Murtaza Iqbal, MPA from PP-203 Sahiwal-VI are hereby disqualified,” the ECP said.

“Consequently, their seats have become vacant.”

Last week, an anti-terror court in Faisalabad sentenced PTI leaders, including Omar Ayub Khan, Shibli Faraz, Hamid Raza, and Zartaj Gul Wazir, to 10 years imprisonment for their involvement in the May 9 riots.

Information Minister Attaullah Tarar had welcomed the court’s ruling, accusing PTI supporters of setting fire to government buildings, damaging military property and injuring law enforcement personnel during the May 9, 2023 unrest.

“This is a story of sacrifice to save the world from terrorism,” he said after the ruling.

“Pakistan is a wall between terrorists and the world... if this wall becomes weak, the fire will not stop at our borders.”

Khan’s party denies encouraging violence and has rejected the terrorism charges against its members. Khan says he was in jail when the protests took place and did not direct the violence.

The latest disqualifications come as the PTI is holding protests to call for Khan’s release and push for an enquiry of the February 8 general elections, which the party alleges were rigged. Pakistan’s election authorities deny the allegations.

Khan’s candidates, contesting as independents due to a ban on PTI’s electoral symbol, emerged as the largest bloc in the February vote. However, rival parties later joined hands to form a coalition under Prime Minister Shehbaz Sharif, who denies any wrongdoing or electoral manipulation.

Ahead of Tuesday’s demonstrations, local administrations in Rawalpindi, Islamabad, Lahore and other cities imposed bans on public gatherings and dozens of PTI workers were reportedly detained overnight.


US tip leads to arrest of Pakistani NGO chief in child smuggling case

US tip leads to arrest of Pakistani NGO chief in child smuggling case
Updated 05 August 2025

US tip leads to arrest of Pakistani NGO chief in child smuggling case

US tip leads to arrest of Pakistani NGO chief in child smuggling case
  • Experts blame legal loopholes, weak enforcement for Pakistan’s failure to curb child smuggling
  • Last year, FIA arrested Sarim Burney over alleged illegal adoptions after US raised complaint

KARACHI: Pakistani authorities have arrested the head of a Karachi-based non-governmental organization on charges of child smuggling and illegal overseas adoptions after a tip-off from the US Consulate, prompting rights activists to say the case exposed flaws in the country’s child protection and law enforcement systems.

Dr. Mubina Cassum Agboatwala, chairperson of Health-Oriented Preventive Education (HOPE), was taken into custody on Monday by the Federal Investigation Agency (FIA) after a court dismissed her pre-arrest bail application.

The FIA’s Anti-Human Trafficking Circle (AHTC) in Karachi registered a case against Agboatwala in July 2025 after receiving a complaint from the US Consulate in September 2023. The consulate had alerted authorities that HOPE had facilitated illegal adoptions of minors, mostly to families in the United States.

“While Pakistan has taken legislative steps with the Prevention of Trafficking in Persons Act, 2018, and the Prevention of Smuggling of Migrants Act, 2018, the persistence of child trafficking reveals critical gaps in implementation and protection systems,” Pirbhu Satyani, a Sindh member of the National Commission on the Rights of the Child, told Arab News.

According to the First Information Report (FIR) lodged by the police, HOPE, registered as an NGO in 1997, was never authorized to operate as an orphanage or to arrange adoptions.

The report alleges the NGO routinely handed over “abandoned” children to foreign families the day after they were found, without informing police or social welfare officials. In many cases, adoptions were approved via court orders containing suspiciously identical narratives.

The FIR names 23 children, including two reportedly adopted by Agboatwala herself, and stated the organization failed to present evidence proving the children were genuinely abandoned. It accuses HOPE of being engaged in “the illegal business of trafficking of minors for their monetary benefits.”

“Children and families, particularly in rural and impoverished areas, are often unaware of their rights or unable to recognize trafficking,” Satyani said, adding that Pakistan lacked a centralized, child-specific database to track cases from rescue to rehabilitation.

He also noted the scarcity of trauma-informed shelters and reintegration programs for rescued children.

Legal expert Barrister Ali Tahir pointed to a systemic failure of enforcement despite an abundance of laws.

“Pakistan is an over-legislated country where some of the best and most modern laws have been made, but the implementation is almost non-existent,” he said. “The root cause of this is insufficient training and lack of capacity in our enforcement agencies.”

The HOPE case is not the first of its kind. In June last year, the FIA arrested Sarim Burney, head of the Sarim Burney Welfare Trust, on similar charges of smuggling a newborn to the US. In another case, a woman named Kiran Sohail was arrested for allegedly smuggling a child to Mozambique.

Child rights activist Kashif Mirza said that while Pakistan has built a robust legal framework, enforcement remains a persistent challenge.

“Although these laws exist, there are still obstacles in effectively addressing human trafficking in Pakistan, such as difficulties with enforcement, identifying victims and bringing perpetrators to justice,” he said.

He noted that Pakistan is currently ranked Tier 2 in the US State Department’s 2024 Trafficking in Persons Report, indicating that while efforts are underway, the country does not yet fully meet minimum standards for eliminating the problem.

“This means the country does not fully meet the minimum standards for eliminating trafficking but is making significant efforts to do so,” he said, adding the United Nations Office on Drugs and Crime’s Global Report on Trafficking in Persons 2024 also emphasized the need for better implementation and faster justice.

“With the growing number of children identified as victims of trafficking, it is essential for national authorities to ensure that child protection mechanisms, including care facilities, are informed and prepared to identify and refer cases of child exploitation, while paying special attention to the vulnerabilities that children face regarding trafficking,” Mirza added.